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Salesforce AP-221 Exam Syllabus Topics:

Salesforce Process Automation Accredited Professional Sample Questions:

1. Ursa Major Solar (UMS) is evaluating Salesforce for automating its mutual business processes. What should UMS keep in mind?

A) Salesforce automation tools are not supported in Salesforce Lightning.
B) Salesforce automation tools are not available in Salesforce Developer Edition.
C) Salesforce automation tools are currently not supported in Microsoft Internet Explorer.
D) Salesforce automation tools cannot update records for which OWD is Public.

2. The Administrator is creating a login flow for a new application that will be deployed on Salesforce. The Admin needs to create automation logic to help validate credentials and manage access. What is the correct design approach?

A) Leverage Screen Flow for displaying the input fields and for handling the post-login process.
B) Leverage Process Builder with Workflow Rules for displaying the input fields and for handling the post-login process.
C) Leverage Screen Flow for displaying the input fields and custom Apex triggers for the post-login process.
D) Leverage Screen Flow for displaying the input fields and an autolaunched flow for handling the post-login process.

3. Which Flow Element should the Administrator select to pause a Flow and collect information from a user for further processing?

A) Screen
B) Logic
C) Action
D) Integration

4. Which option can a flow designer use to find resources that are available in the flow?

A) Canvas in Flow Builder
B) Manager tab in Flow Builder
C) Elements tab in Flow Builder
D) Button Bar in Flow Builder

5. Which three use cases can be supported by inspecting conditions using a Decision element?

A) Offer a customer a loan based on the results of a credit scoring formula.
B) Inform sales leaders when an opportunity's stage is changed to Closed Won.
C) Allow a guest user to delete a lead if that guest user becomes the record owner on that lead record.
D) Allow a guest user to convert a lead into an opportunity if that guest user becomes the record owner on the lead record.
E) Give customers a return shipping address or instructions on how to resolve the problem when an item is determined to be faulty.

Solutions: