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SAP C_FSM_2601 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Service Order Management | 26% | - Service Order Assignment and Routing - Service Order Status Management - Service Order Scheduling and Planning - Service Order Creation and Processing |
| Service Reporting and Analytics | 16% | - Service Performance Metrics - Reports and Dashboards - Custom Report Generation - KPI Monitoring and Analysis |
| Mobile Application | 20% | - Offline Capabilities - Field Service Mobile App Features - Mobile Checkout and Time Tracking - Real-Time Communication |
| Configuration and Integration | 16% | - API and Web Services - Integration with SAP ERP and CRM - SAP FSM System Configuration - Third-Party System Integration |
| Resource Management | 22% | - Travel and Route Optimization - Technician Management - Skill-Based Matching - Workforce Planning and Forecasting |
SAP Certified - SAP Field Service Management Sample Questions:
How do validated partners qualify for expert status?
There are three correct answers.
- A. By maintaining over 80% Clean Core Quality Gates accepted
- B. By achieving an ACV over EUR 550,000 in the last 24 months
- C. By exceeding standard marketing metrics
- D. By completing RISE projects with significant innovation
Correct Answer: A,B,D 🗳️
What information do I need to create a custom label translation?
There are three correct answers.
- A. Language
- B. Translation key
- C. Object type
- D. Translation value
Correct Answer: A,B,D 🗳️
What is the most common way to create master data in FSM?
Choose the correct answer.
- A. By bulk upload with the Data Loader
- B. By integration with back-end systems
- C. Manual creation in the Master Data module
Correct Answer: B 🗳️
Which of the following features are part of company configuration?
There are four correct answers.
- A. Service workflows
- B. Password policy
- C. Screen configuration
- D. Admin policy groups
- E. Custom translations
- F. Company settings
Correct Answer: A,C,E,F 🗳️
Which mechanisms facilitate communication and data exchange in the clean core concept?
Choose the correct answer.
- A. Extensions
- B. Integrations
- C. Governance tools
- D. Data extensions
- E. Customer feedback channels
Correct Answer: B 🗳️
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