The domains that are covered in the Microsoft MS-100 Certification Exam:

• Customizing Microsoft Dynamics CRM to meet business needs; building custom applications that integrate with Microsoft Dynamics CRM for maximum value to your organization's customers or clients or end-users of Microsoft Dynamics CRM software solutions.

• What you need to know about the international versions of Dynamics CRM; what is new in the latest version of MS Dynamics AX, which includes an introduction to the architectural differences between the on-premises and cloud versions of MS Dynamics AX, as well as an overview of features that are new only in the cloud version, such as Power BI integration with Microsoft Power Apps.

• Installing, configuring, and managing Microsoft Dynamics AX, including how to implement a training program for staff who administer the system. Subscription-based systems are becoming increasingly common.

• Understanding how a web service is implemented in Microsoft Dynamics CRM. Compatibility with other software is important in any web service implementation. The intimation is the new web services architecture in Dynamics AX.

• Designing customizations that integrate seamlessly with MS Dynamics CRM for maximum business value to that organization's customers or clients or end-users of MS Dynamics AX software solutions.

• Designing integrations between Microsoft Dynamics CRM and other applications or services. Incredible as it may seem, there is still a certain amount of resistance to cloud computing. Compliance is an important consideration in implementations.

• Deploying those integrations into production environments; enabling user access to those applications or services once they are installed on the server. Knowing the average time between identifying a problem and resolving that problem is also important to system users.

Reference: https://www.microsoft.com/en-us/learning/exam-ms-100.aspx

Skills Outline (Exam Topics)

To increase your chances of passing Microsoft MS-100 at the first attempt, you need to have a good comprehension of the exam topics, which are the following:

• Managing User Identity Roles

  Here the examinees should know how to develop an identity approach (in particular, assess synchronization requirements; evaluate identity management requirements; assess authentication requirements); plan identity synchronization using Azure AD Connect (in particular, develop directory synchronization; execute directory synchronization using Azure endpoints, federation services directory services); handle identity synchronization with the help of Azure AD (in particular, check Azure AD Connect Health; handle manage Azure AD Connect synchronization; customize object filters; customize password sync; execute multi-forest AD Connect scenarios).

  Additionally, the candidates need to possess skills in handling Azure AD identities (including planning Azure AD identities; executing self-service password reboot for Azure AD; handling access reviews; handling product licenses, groups, users, passwords) as well as handling user roles (including planning user roles; allocating roles in workloads; customizing administrative accounts; customizing RBAC in Azure AD; assign admin rights; handle manage admin roles; plan compliance and security roles for Microsoft 365).

• Designing and Implementing Microsoft 365 Services

  Within this objective, the test takers need to demonstrate that they have the competency in managing domains (this includes adding and customizing extra domains; customizing user identities for a new domain name; developing configuration for a domain name; setting a major domain name; verifying a custom domain); planning Microsoft 365 implementation (this includes planning for Microsoft 365 on-premises infrastructure as well as planning identity authentication and solution); planning migration of data and users (this includes determining what data is to be migrated; defining mailboxes and users that are to be migrated; planning migration of on-prem groups and users; importing PST Files).

  In addition, the applicants should be proficient in setting up Microsoft 365 subscription and tenancy (customizing tenant and subscription roles as well as workload settings; assessing Microsoft 365 for an enterprise; planning and developing tenant; updating current subscriptions to Microsoft 365; monitoring license allocations) and handling Microsoft 365 tenant and subscription health (handling service health alerts; developing and handling service requests; developing inbound service health response plan; customizing and reviewing reports, such as OMS, BI, Microsoft 365 reporting; scheduling and assessing compliance and security reports; scheduling and assessing utilization metrics).

• Managing Authentication and Access

  This entails one’s skills in managing authentication (in particular, developing an authentication approach; customizing authentication; applying an authentication approach; handling and monitoring authentication); applying Multi-Factor Authentication (in particular, developing an MFA solution; customizing MFA for users and apps; administering MFA and reporting MFA utilization); customizing application access (in particular, customizing application registration within Azure AD; customizing Azure AD application proxy; uploading apps of enterprise in Azure AD); executing access for Microsoft 365 workloads outside users; developing guest accounts; developing solutions for outside access; handling the outside collaboration settings).

• Planning Office 365 Workloads and Applications

  This topic requires the students’ skills in planning for Office 365 workload deployment (including defining hybrid requirements; planning data flow and interconnection for each workload; planning for Microsoft 365 workload interconnection; plan migration approach for workloads; preparing workloads for upcoming migrations and deployments) as well as planning Microsoft 365 Apps deployment (including planning for Office for the web; planning for Microsoft 365 Apps for an enterprise; handling Office software downloads; planning Microsoft 365 Apps for enterprise deployment, etc.).

Prerequisites of the Microsoft MS-100 Exam:

There are no official prerequisites for the MS-100 exam. However, in order to take this exam, you must have at least six months of experience using Microsoft Dynamics CRM in a business environment. Reach that six-month threshold by working with a local Dynamics consultant who has the required expertise for this exam. Answers to every updated question of the MS-100 exam questions can be found in an in-depth chapter in the eLearning courses provided by Microsoft. Administrator certification is available only to individuals who hold the Certified Administrator status.

The Microsoft Certification Candidate Agreement is a legal document that serves to safeguard the rights and obligations of both the candidate and Microsoft Corporation. It states that candidates agree that when they pay or accept money from Microsoft, they will still maintain ownership of their ideas and work product. MS-100 Dumps questions and answers are all designed to test the candidates' knowledge and understanding of industry-specific situations. In addition to owning all rights to their submitted work products, candidates also grant Microsoft Corporation a perpetual royalty-free license to use any ideas, concepts, know-how, or techniques contained in their submitted work products for any purpose without restriction.

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What is MS-100 Certification Exam?

The Microsoft Dynamics CRM Solution Expert (MS-100) is an advanced and internationally recognized certification exam. The exam is designed for sales and marketing professionals who are an expert in the use of Microsoft's Dynamics CRM. The MS-100 computer-based challenging certification exam assesses skills required to successfully deliver customer relationship management based on Dynamics AX, Microsoft Office 365, and other Microsoft technologies. The MS-100 certification exam is a Microsoft-based on-demand self-paced computer-based exam. You have the option of taking two exams at one time or taking a single exam. The first exam validates what you know about Dynamics CRM and Microsoft Office 365. The second MS-100 examination validates what you know about designing and building customizations to Microsoft Dynamics AX, as well as testing your familiarity with the application from a technical perspective.

In order to take the MS-100 exam, you must have a technical understanding of Microsoft Dynamics AX and Office 365, as well as a command of core CRM best practices. Explanations and details about the exam are available on Microsoft's MS-100 certification page. Community support for people preparing for the exam is available via the MS-100 certification page on Microsoft's TechNet site. You can start with the Ultimate Guide to MS-100 exam, which is an excellent starting point for preparing.

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