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HP HP2-B102 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Printing solutions and services | - Managed print services basics
|
| Topic 2: Imaging and Printing Fundamentals | - HP imaging and printing portfolio overview
|
| Topic 3: Customer solutions positioning | - Solution mapping
|
HP Imaging and Printing Sales Fundamentals Sample Questions:
1. What is the HP Print Cost Estimator?
A) software sold by HP distributors that allows the creation of supply contracts, including a print cost overview
B) a print management solution that monitors HP color printers for cost estimations and reports
C) a free tool that enables HP partners and customers to perform print cost analyses for their own documents before printing
D) an HP internal tool that allows the account manager to train HP partners on cost-per-page calculations
2. What does using color do in a document?
A) decreases the cost per-page
B) reduces the tendency to act on the contents
C) hides important information
D) increases the willingness to read the document by up to 80%
3. What does bundling of products involve?
A) creating a package of accessories to offer at a single price
B) offering two devices for the price of one
C) making sure all products arrive at the destination at the same time
D) putting all the products in one shipping package
4. Why is understanding the meaning of color important?
A) to avoid sending the wrong message to your customers
B) to select colors similar to a competitor's colors
C) to select colors that are easily available in the print market
D) to pick the colors that best match the user's personality
5. What is likely to happen when a business customer begins using more color in the marketing documents that they send to customers?
A) decreased response from customers
B) decreased costs of printing marketing documents
C) increased costs of mono printing
D) increased response from customers
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: D | Question # 4 Answer: C | Question # 5 Answer: D |






