Avaya Aura Contact Center Implementation 6210 Exam
Avaya Aura Contact Center Implementation 6210 Exam validates the ability to describe your Avaya platform and the integration with a ACC component identify the server hardware requirements for Avaya a contact center installation. It also deals with the ability to configure the Microsoft Windows Server 2012 Operating System for an ACC installation and explain how to perform a database backup and restore database files. Contact Center Managers and Contact Center Administrators usually hold or pursue this certification and you can expect the same job role after completion of this certification.
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6210 Exam topics
Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our 6210 exam dumps will include the following topics:
- Implementation Preparation
- Configuration
- Installation
- Implementation Troubleshooting
- Implementation Testing and Validation
Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/21474
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How much 6210 Exam Cost
The price of the 6210 exam is $125 USD.
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What is the duration of the 6210 Exam
- Length of Examination: 90 minutes
- Passing Score 68%
- Number of Questions: 65
- Format: Multiple choices, multiple answers
Avaya 6210 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Implementation Preparation | 20% | - Network and telephony prerequisites - Architecture and components overview - Pre-installation requirements and planning |
| Topic 2: Validation and Testing | 15% | - Call flow and routing testing - Performance and redundancy validation - System functionality verification |
| Topic 3: System Configuration | 30% | - Orchestration Designer application setup - High availability and switchover configuration - User, agent, and skill management - Contact Center Manager Server (CCMS) configuration |
| Topic 4: Installation Process | 25% | - Agent workstation software setup - Media Server and Communication Manager integration - Avaya Aura Contact Center core components installation |
| Topic 5: Troubleshooting and Maintenance | 10% | - Log analysis and service monitoring - Post-implementation maintenance tasks - Common installation and configuration issues |






