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Salesforce Slack-Con-201 Exam Syllabus Topics:

Salesforce Certified Slack Consultant Sample Questions:

1. What role does the Slack account team have in a client engagement?

A) They are responsible for setting up the Slack Connect channel to connect with your client team.
B) They are the main client-facing team members during your engagement.
C) They are responsible for making all necessary configurations into your client's Slack instance.
D) They will partner with you for the overall success of your client and serve as your point of escalation for any issues.

2. Betalog Corp is planning a grid launch with three workspaces. They would like a default announcement channel for all members in the grid.
What guidance can you provide Betalog's Slack admins to meet their requirement?

A) Create a channel in one workspace. Make it an org-wide channel by adding the other two workspaces.In the workspace settings, make it a default channel.
B) In org settings, create a channel and make it a default channel. Add all three workspaces to the channel.
C) In org settings, create a channel and make it a default org-wide channel. Add the channel to the other two workspaces.
D) Create a channel in one workspace. Make it an org-wide channel by adding the other two workspaces.
In org settings, make it a default channel.

3. Your client is trying to add a custom field for all members to add their favorite dessert in Slack profile.
How would you recommend they set up this field?

A) In the org admin dashboard, select Profile, then open the Configure Profiles section and add a field
"Favorite Dessert". Publish the changes.
B) In the org admin dashboard, select Profile, then open the Configure Profiles section and add a field
"Favorite Dessert". Edit the field to update from API and publish the changes.
C) In the org admin dashboard, select Profile, then open the Configure Profiles section and add a field
"Favorite Dessert". Edit the field to update from SCIM and publish the changes.
D) In their IDP, add a field "Favorite Dessert". Edit the field to update from SCIM and publish the changes.

4. You just kicked off a new engagement with a customer and you're in the initial experience discovery phase, gathering information about your customer.
Why is it important to ask your client about existing Slack apps and frequently used apps for the Slack launch experience?

A) Users may need training on other apps to make their work more productive.
B) There may be opportunities for new Slack integrations that can make the Slack user experience more productive.
C) There may be unequal access to apps based on teams and departments.
D) There may be apps that impede the adoption of Slack.

5. You are helping your client plan a grid migration, and they ask you what will happen to the URL of the existing workspace after the migration is complete.
What should you tell them about the existing workspace URL?

A) It will remain the same and take users back to the original workspace outside the grid org.
B) It will automatically be updated with a randomly generated new URL.
C) It will remain the same and take users to the workspace within the grid org.
D) It will remain the same but stops working.

Solutions: