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WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

1. How might a charismatic leader work to increase performance in an organization?
Choose 1 answer

A) Articulate an appealing vision.
B) Avoid unconventional behavior.
C) Issue a memo calling for increased effort.
D) Demonstrate Type A behavior.

2. Which conflict-resolution techniques might a manager use to control the level of conflict that has become dysfunctional?
Choose 1 answer

A) Authoritative command and roughing
B) Expansion of resources and confrontation
C) Roughing and compromise
D) Superordinate goals and altering the structural variables

3. How can an organization transmit its culture to its employees?
Choose 1 answer

A) By requiring employees to memorize the mission statement
B) By using material symbols and specific language
C) By influencing the balance of employees' cultural backgrounds
D) By analyzing employee gripes and complaints

4. What is a purpose of employee performance evaluations?
Choose 1 answer

A) To provide feedback and determine reward allocations
B) To measure the physiological symptoms of organizational dysfunctionality
C) To determine who is best tuned to organizational politics
D) To serve as a screening device for selecting new employees

5. A company has restructured around teams but performance has not met expectations.
What should be the main evaluation criterion in an appropriate performance evaluation for supporting and improving the performance of teams?
Choose 1 answer

A) Team members' attitudes
B) Team cooperativeness
C) Team activities
D) Team results being tied to important goals

Solutions: