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WGU Information-Technology-Management Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Systems Development & Lifecycle | 20% | - Requirements gathering and analysis - Design, implementation, and maintenance - SDLC phases and models |
| IT Fundamentals & Concepts | 20% | - Data, information, and knowledge management - Information systems types and components - Role of IT in business |
| IT Governance, Strategy & Ethics | 15% | - IT service management and ITIL basics - IT alignment with business goals - Compliance, policies, and ethics |
| Networking & Infrastructure | 15% | - Network types, protocols, and architecture - IT infrastructure management - Cloud computing and virtualization |
| Data Management & Databases | 15% | - Data integrity, security, and governance - SQL and data querying - Database models and design |
| IT Security & Risk Management | 15% | - Threats, vulnerabilities, and controls - Risk assessment and mitigation - Security principles: confidentiality, integrity, availability |
WGU Information Technology Management QGC1 Sample Questions:
1. Which phase of the systems development life cycle (SDLC) includes writing code for the software?
A) Deployment
B) Development
C) Testing
D) Design
2. Why is collaboration between the chief information officer (CIO) and the chief marketing officer (CMO) essential in digital strategy?
A) To reduce the role of marketing in technology decisions
B) To prevent overlap between IT and marketing functions
C) To coordinate strategic efforts across the organization
D) To give the marketing team control over IT operations
3. Which term describes a type of computer built using environment-friendly materials and designed to save energy?
A) Green
B) Workstation
C) Server
D) Personal
4. A business struggles to manage inquiries and follow-ups because data is spread across different systems.
Which software type could address this problem?
A) Customer relationship management system
B) Digital marketing management system
C) Advanced business intelligence platform
D) Enterprise resource planning solution
5. Which Agile methodology focuses on process optimization?
A) Extreme programming
B) Feature-driven development
C) Lean software development
D) Dynamic systems development
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: C |
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