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SAP C-FSM-2601 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Integrations | <8% | - End-to-end integration scenarios - Integration with SAP and third-party systems |
| Topic 2: Smartforms | 8% - 12% | - Create and manage Smartform templates - Features and use cases of Smartforms |
| Topic 3: Crowd Workforce | <8% | - Manage crowd workforce assignments - Concept and benefits of Crowd Service |
| Topic 4: Architecture and Administration | 11% - 20% | - Architectural components of SAP FSM - Company settings, permissions, and business rules configuration |
| Topic 5: Customer Self-Service | <8% | - Self-service portal and process flow - Service request creation and execution |
| Topic 6: Master Data Management | <10% | - Create, maintain, and integrate master data - Components and data model of MDM |
| Topic 7: Planning and Dispatching | 11% - 20% | - Features of planning and dispatching module - Create, assign, and manage service calls and resources |
| Topic 8: Mobile SAP Field Service Management Application | 11% - 20% | - Accept, execute, and close service calls - Features and capabilities of mobile app |
| Topic 9: Analytics and Reports | <10% | - Access and use reporting tools - Generate and interpret reports for decision-making |
SAP Certified - SAP Field Service Management Sample Questions:
1. What unique feature does Joule offer within the RISE methodology?
Choose the correct answer.
A) Advanced Financial Reporting
B) Customizable ERP solutions
C) Generative AI-Powered Transformation
D) 24/7 Expert Marketing Advice
2. Which of these configuration options can be used to help ensure that data volumes on mobile devices can be kept under control?
There are three correct answers.
A) Company settings
B) Permissions
C) Data Sync Rules
3. The partner admin manages the partners in the crowd workforce marketplace.
Choose the correct answer.
A) True
B) False
4. Which tools are leveraged in the toolchain for business transformation? (Choose all that apply) There are three correct answers.
A) SAP Signavio
B) SAP LeanIX
C) SAP Marketing Cloud
D) BTP Build Apps
5. What are example use cases for autoscheduling?
There are two correct answers.
A) Automatic scheduling of new jobs
B) Periodic re-optimization
C) Suggest a matching technician for a single job
D) Suggest a suitable time for a technician's visit
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A,B,C | Question # 3 Answer: B | Question # 4 Answer: A,B,D | Question # 5 Answer: A,B |
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