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Salesforce AP-204 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Analytics | 6% | - Reporting and KPIs
|
| Topic 2: Platform | 10% | - Core platform configuration
|
| Topic 3: Data Setup | 36% | - Security and access
|
| Topic 4: Visit Execution | 36% | - In-store process management
|
| Topic 5: Visit Planning | 6% | - Territory and route management
|
| Topic 6: Integrations | 6% | - System connectivity
|
Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:
Question 1
Which statement is correct about Consumer Goods- Einstein Visit Recommendations?
A. Visit Recommendations rules consider the store operating hours
B. Visit Recommendations can be created using the Next Best Action Strategy
C. Visit Recommendations are automatically generated by recent case activities
D. Visit Recommendations automatically take into consideration already created visits for the store
Question 2
Which three dashboards are natively available with Tableau CRM for Consumer Goods Cloud?
A. Category Insights
B. Sales Rep Performance
C. Store Insights
D. Product Performance
E. Inventory Performance
Question 3
ABC Telecom uses Communications Cloud while its distributors use their own CRM system. ABC Telecom wants to share product catalog information, including technical descriptions of products from ABC Telecom's Communications Cloud. Distributors can then use this information to set up their own CRM product catalog.
What should a Consultant suggest as a starting point for this integration?
A. Use productized TM Forum 620 Catalog Open APIs to retrieve product specifications and product offerings.
B. Use CPQ API getCartProducts to create a cart and retrieve product specifications and product offerings.
C. Use Object REST APIs to retrieve data from Product2 Object.
D. Use Enterprise Product Catalog REST APIs to retrieve product specifications and product offerings.
Question 4
A consultant for Northern Trail Outfitters (NTO) retail stores would like to configure inventory checks related to product, that are stocked in the frozen food aisle. What should the consultant do first to ensure the field rep knows that the product is located in the frozen food aisle?
A. Create an In-Store Location called Frozen Food Aisle'.
B. Create a record type called 'Frozen Food Aisle' on the retail store.
C. Nothing as Product2 captures that the product is frozen.
D. Create a record type called 'Frozen Food Aisle on the task.
E. Create a picklist field called location' to document the Frozen Food Aisle.
Question 5
Prior to rollout testing users find themselves failing all the test cases related to delivery tasks What is a potential reason for this?
A. The tester is outside the geofence for the store
B. The KPIs are too extreme and causing the system to fail
C. The tester did not have the Lightning Retail Execution Plus Permission Set added
D. The tester did not have the lightning direct store delivery Permission Set added
Solutions:
| Question 1 Answer: A | Question 2 Answer: A,B,C | Question 3 Answer: D | Question 4 Answer: A | Question 5 Answer: D |






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