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SAP C-PXSUP-90 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| SAP Business All-in-One Support | 25% | - Application-Specific Support
|
| Incident Management Fundamentals | 20% | - SAP Support Infrastructure
|
| ABAP System Analysis & Troubleshooting | 40% | - ABAP Workbench & Dictionary
|
| Advanced Support Tools & Procedures | 15% | - SAP Note Implementation
|
SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One Sample Questions:
Which of the following transactions allows you to find out whether a particular ABAP program (for example, RMMMPERI or Z_DELETE_ALL_FI_DATA) has been executed at a certain time in the past? (Choose two)
- A. SM50 (Workprocess overview)
- B. ST03N (Workload analysis)
- C. ST03 (Workload analysis)
- D. SM66 (Systemwide Workprocess overview)
Correct Answer: B,C π³οΈ
You are trying to process a customer message. However, the available information is insufficient for a complete understanding. What will be your next step? (Choose two)
- A. Send notes to customer without being sure that they will help.
- B. Try to guess what the customer 'might' want to have.
- C. Be insistent, but politE.'I would like to ask you for help to clarify the issue'.
- D. Give yourself time to carefully read the problem description of the customer. Also, try to 'read between the lines' and get confirmation by customer that your interpretation is correct.
Correct Answer: C,D π³οΈ
Which one of the following statements about the return code is true? (Choose two)
- A. A return code is a unique key that is sent from the ABAP program to the SAPGUI so that the right screen will be selected from the front end's local repository.
- B. A return code is a system field that is automatically filled (and changed) when a certain ABAP command has been executed.
- C. All ABAP commands support a return code. After every ABAP statement, the return code is determined again.
- D. A return code can only have one value at a certain time.
Correct Answer: B,D π³οΈ
Which of the following scenarios are supported by SAP Solution Manager? (Choose two)
- A. Solution Monitoring
- B. Service Desk
- C. Backup and Recovery
- D. Service Marketplace
Correct Answer: A,B π³οΈ
Which information can be stored in the SAP Solution Manager system? (Choose two)
- A. Customer data for customer relationship management (CRM)
- B. Finance data
- C. Incident and problem information
- D. Service level information
Correct Answer: C,D π³οΈ
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