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ISEB BH0-013 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Business Process Modelling | 15% | - Process hierarchy and models - Value chain analysis - Improving business processes |
| Topic 2: The Strategic Context | 12.5% | - Business Analysis Service Framework - External environment analysis (PESTLE) - Internal environment analysis (VMOST, SWOT) |
| Topic 3: Stakeholder Analysis and Management | 12.5% | - Power/Interest grid and RACI matrix - Identifying stakeholders - Managing stakeholder communication |
| Topic 4: The Business Analysis Role | 12.5% | - Business Analysis process model - Scope and responsibilities of a Business Analyst - Business Analysis competencies |
| Topic 5: Making a Business Case | 15% | - Cost-benefit analysis - Feasibility assessment - Developing and presenting the business case |
| Topic 6: Investigating the Business Situation | 15% | - Document analysis, scenarios, prototyping - Recording and documenting findings - Interviewing, workshops, observation |
| Topic 7: Requirements Engineering | 17.5% | - Requirements validation and management - Use cases and data models - Requirements elicitation, classification, documentation |
ISEB Foundation Certificate in Business Analysis Sample Questions:
The following is a list of statements concerning investigation techniques.
a.Questionnaires are an effective way of developing rapport with the business users.
b.Workshops are an effective way of obtaining user buy-in and acceptance.
c.Protocol analysis involves following a user for a period to find out what they do.
d.Scenarios can be used as an effective basis for the development of prototypes.
Which of the following is correct?
- A. Statements a and c are incorrect, statements b and d are correct.
- B. Statements c and d are incorrect, statements a and b are correct.
- C. Statements b and c are incorrect, statements a and d are correct.
- D. Statements a and d are incorrect, statements b and c are correct
Correct Answer: A 🗳️
The Boston Box may be used to analyse the portfolio of businesses owned by an organisation. Which of the following animals does it use in its term for businesses that have low market share in a market with low growth?
- A. Goat.
- B. Dog.
- C. Cat.
- D. Cow.
Correct Answer: B 🗳️
What is the business analyst doing when he or she compares the BAM with the current business situation?
- A. Gap analysis.
- B. Analysing perspective.
- C. Conceptual modelling.
- D. Defining CATVVOE.
Correct Answer: A 🗳️
How would usability and performance requirements be classified?
- A. As technical requirements.
- B. As general requirements.
- C. As functional requirements.
- D. As non-functional requirements.
Correct Answer: D 🗳️
When running workshops it is useful to have someone with a role that includes specific responsibility for keeping attendees focused on achieving the objective of the workshop. Which of the following terms describes this role?
- A. The facilitator.
- B. The arbitrator.
- C. The scribe.
- D. The stakeholder.
Correct Answer: A 🗳️
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