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ISQI CTFL-UT Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Analysis and Reporting | - Usability metrics (effectiveness, efficiency, satisfaction) - Defect reporting and UX reporting - Interpreting usability findings |
| Fundamentals of Usability | - User experience (UX) principles - Human factors in software usage - Usability concepts and definitions |
| Planning and Designing Usability Tests | - Test scenarios and task design - Test participants and user profiles - Test objectives and scope definition |
| Usability in Software Development Lifecycle | - Integration of usability in requirements - Usability considerations in design and implementation |
| Usability Evaluation Methods | - Cognitive walkthrough - User observation and feedback methods - Usability testing approaches (moderated/unmoderated) - Heuristic evaluation |
ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:
1. What location is NOT suitable for conducting a usability test?
A) A public place, such as a cafe.
B) A room where no action of the user can be seen or recorded by any means.
C) Two office rooms that are connected by a video link.
D) A room at the place where the test participant lives or works.
2. Which of the following statements about usability testing is true?
A) A usability test consists of one usability test session
B) The preparation of a usability test is optional
C) Before the usability test sessions, a pilot usability test session can be conducted
D) The conditions under which a usability test is done are irrelevant
3. Which of the following elements are addressed by the WCAG?
i. Resizability of text
ii. Visually appealing design
iii. Text alternatives
iv. Keyboard accessibility
v. Mouse input
A) i & iii are true, ii, iv & v are false
B) i, ii, & iii are true, iv & v are false
C) i, iii, iv & v are true, ii is false
D) iv & v are true, i, ii & iii are false
4. You're asked to evaluate the direct interaction between ordinary users and the software product. Which kinds of evaluations would be suited for that?
A) Risk assessment
B) Usability evaluation
C) Accessibility evaluation
D) Usability maturity assessment
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: B |
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